On-line Reputation Management (ORM)

Reputation Management

Your online reputation is your most valuable asset. However, controlling, monitoring and managing your reputation across all the points of contact can be a daunting task.

Capture
Your customer shops with you, buys from you, or completes a service with you and we help you ask them for feedback and online reviews. Asking for feedback helps head-off and reduce negative reviews by showing you are a “feedback first” business.

Monitor
We monitor the sites you select on a daily basis to detect new online reviews. However, controlling, monitoring and managing your reputation across all the points of contact can be a daunting task. We monitor reviews the sites you select on a daily basis to detect and manage new online reviews.

Manage
See all your customers in a single source view with endless options on how you can filter and take action. Read customer feedback, respond, view statuses, and more.

Market
Fuel your marketing with customer generated content to showcase reviews, improve SEO, and win new customers. Build social trust and convert more website visitors to contacts by leading with reputation.

Do you need help with managing your reputation on line? Contact us today!