Google My Business Features Removed Due to COVID-19

Due to COVID-19, Google My Business (GMB) has temporally suspended new reviews, replies, or new Q&A until further notice. Existing reviews, review replies, and Q&A will still be visible.

New Listings, Claims, and Verifications
Google My Business support team will prioritize reviewing new listings, claims, and verifications for critical health-related businesses.
That means, with Google prioritizing critical services, other types of businesses can expect a delay for publication of new listings, claims, and verifications.

Business Information Edits
Google’s prioritization of critical services will also extend to reviewing business information edits.
This includes reviews for:

  • Changes to open and closed states
  • Special hours
  • Temporary closures
  • Business descriptions
  • Business attributes

If your business does not provide a critical, health-related service then it may be some time before you see any edits go live on your GMB listing.

Original post: Search Engine Journal  | Google Support

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